Westside Regional Center is happy to share with the individuals we serve, their families, service providers and members of the community our brand new videos. All videos are available in English and Spanish with closed captioning.
TSA Cares is a helpline that provides travelers with disabilities, medical conditions and other special circumstances additional assistance during the security screening process. Call (855) 787-2227 prior to traveling (72 hours in advance) with questions about screening policies, procedures and what to expect at the security checkpoint. You can also send an email to TSA-ContactCenter@tsa.dhs.gov . Click here to read more.
Passenger Support Specialists
Travelers requiring special accommodations or concerned about the security screening process at the airport may ask a TSA officer or supervisor for a passenger support specialist who can provide on-the-spot assistance.
Disabilities and Medical Conditions
To ensure your security, all travelers are required to undergo screening at the checkpoint. You or your traveling companion may consult the TSA officer about the best way to relieve any concerns during the screening process. You may provide the officer with the TSA notification card or other medical documentation to describe your condition. If you have other questions or concerns about traveling with a disability please contact passenger support. For more information on specific disabilities and medical conditions, click here.
Other Helpful Videos
Westside is excited to share with the community our brand new publications! All publications are available online or in print at the Westside Family Resource and Empowerment Center.
To view the entire publication online, click here!