National Core Indicators (NCI) Data
In 2010, in accordance with Welfare and Institutions Code, Section 4571, the Department of Developmental Services (DDS) implemented a nationwide quality assessment survey called the National Core Indicators (NCI) produced by the Human Services Research Institute and the National Association of Directors of Developmental Disabilities.
NCI is one tool that DDS uses to monitor the performance of the developmental disabilities service system as well as the performance of the 21 regional centers in providing services and supports for developmentally disabled adults and children.
The NCI surveys are conducted by the State Council on Developmental Disabilities through in-person interviews with adult consumers every three years and consumers who have moved out of a developmental center to the community every year.
Surveys collect data on consumer and family satisfaction, quality of services, and personal results. For information on WRC’s performance, click the buttons below. For more information, click here to read the brochure or click here to view the website.