The Department of Developmental Services (DDS) monitors the performance of regional centers to ensure they uphold the values of the Lanterman Act and meet obligations outlined in DDS contracts, state law and regulations. To view the efforts of Westside Regional Center, click the button below.
In 2010, in accordance with Welfare and Institutions Code, Section 4571, the Department of Developmental Services (DDS) implemented a nationwide quality assessment survey called the National Core Indicators (NCI) produced by the Human Services Research Institute and the National Association of Directors of Developmental Disabilities.
NCI is one tool that DDS uses to monitor the performance of the developmental disabilities service system as well as the performance of the 21 regional centers in providing services and supports for developmentally disabled adults and children.
The NCI surveys are conducted by the State Council on Developmental Disabilities through in-person interviews with adult consumers every three years and consumers who have moved out of a developmental center to the community every year.
People with developmental disabilities seek to work, earn and be part of the economic life of their communities. On October 9, 2013, Governor Brown signed AB 1041 (Chesbro) into law, establishing an Employment First Policy in the Lanterman Developmental Disabilities Services Act. This dashboard presents up-to-date data on how well California is doing in implementing the new policy and supporting people to have regular jobs at regular pay.
Client Services Accessibility and Satisfaction Survey
In 2017, Westside Regional Center hired Kinetic Flow Corp to conduct their first survey to quantify the voice of people served and to determine their satisfaction with the regional center, coordination and provision of services. This information will help us to better understand what they feel is important about services and supports provided by the regional center, work to make improvements, and provide the most appropriate services that encourage and support persons with developmental disabilities to live fully and safely as active and independent members of their community.
To read the overview of the results in English, click below:
The Office of Disease Prevention and Health Promotion (ODPHP), National Center for Health Statistics (NCHS) and the Office of Minority Health (OMH) are pleased to announce the release of a new HealthyPeople.gov data search function. The Health Disparities widget is a new way for you to access health disparities information.
The new widget provides an easy way to find health disparities data related to the Healthy People 2020 objectives for the Leading Health Indicators (LHIs). LHIs are critical health issues that when addressed will help reduce the leading causes of death and preventable illnesses.
The widget provides charts and graphs of disparities data at your fingertips. Use the widget to browse data by:
Disparity type—including disability, education, income, location, race and ethnicity, and sex)
WRC is open but we will be working remotely until April 17. We have set up a remote reception number for you to call in case you have questions or if you are unsure of who you need to speak with. The phone number is 310-258-4001.Click here for more information and resources.