Resources for Vendors, Service Providers & Professionals

For suspected cases of 2019-nCoV, immediately call the Los Angeles County Department of Public Health Acute Communicable Disease Control (ACDC) to assist with diagnosis and infection control: Weekdays (8am-5pm Mon-Fri) at (213) 240-7941;  or the After Hours Emergency Operator at (213) 974-1234  and ask for the physician on call. For more information, click on the ACDC Brochure below or text LAHAN to 66866 to receive updates.

Guidance & Information

COVID-19 Guidance from Public Health Institutions

COVID-19 Guidance from Other Agencies

NameDescription
Department of Developmental Services (DDS)The Department of Developmental Services (DDS) has created a webpage to provide regional centers and services providers directives on changes to requirements, services, etc. as well as resources concerning the COVID-19.
Department of Developmental Services (DDS)Training Resources for Staff in Residential & Other Settings. To support regional centers, as well as residential providers, this page is meant to serve as an easy access point to training resources to ensure that individuals continue receiving quality services and supports in their home settings. If you have feedback related to the content you would like to submit, you can email DDSC19@dds.ca.gov.
Department of Developmental Services (DDS)Frequently Asked Questions for Vendors and Service Providers
Department of Developmental Services (DDS)DDS Directives Cheat Sheet – Highlights main topics
Department of Social Services, Community Care Licensing DivisionSends Residential Care Facility for the Elderly, Adult Residential, Child Care, Children’s Residential, Continuing Care Contracts, and other facilities/ providers information regarding the Coronavirus Disease 2019 (COVID-19), guidance documents and updates to changes in requirements. To receive email notifications when a PIN has been released please email ccldpolicynotification@dss.ca.gov .
Direct Support ProfessionalsDirect Support Professionals are on the front lines of supporting people with confirmed or possible infection with coronavirus disease 2019 (COVID-19) and therefore have an increased risk of exposure to this virus. Read the handout to learn about preventative measures that can be taken.
HHS Office for Civil RightsDuring the COVID-19 national emergency, which also constitutes a nationwide public health emergency, the HHS Office for Civil Rights (OCR) has provided guidance that helps explain how the HIPAA Privacy Rule allows patient information to be shared in the outbreak of infectious disease and to assist patients in receiving the care they need.
State of California Department of Industrial RelationsCal/OSHA Guidance on Requirements to Protect Workers from Coronavirus
Westside Regional CenterVendor Isolation/ Quarantine Protocols

COVID-19 Health Officer Orders

COVID-19 Information from Public Health Institutions

NameDescription
California Department of Public Health (CDPH)Provides a list of various guidance documents for: adult and senior care facilities; community care facilities (assisted living facilities and child care); employers, essential critical infrastructure workers; health care workers and workers in general industry; health care facilities, including long-term care facilities; health care facilities, Skilled Nursing Facilities; and more.
Center for Disease Control & Prevention (for Health Facilities)This webpage contains resources for clinics and healthcare facilities: interim guidance for healthcare facilities; steps healthcare facilities can take; preparing for COVID-19: Long-term Care Facilities, Nursing Homes; prepare to care for COVID-19: get your practice ready; return-to-work criteria for healthcare workers;
Center for Disease Control & Prevention (for Healthcare Professionals)This webpage contains resources for healthcare professionals: Interim Guidance for Public Health Personnel Evaluating Persons Under Investigation (PUIs) and Asymptomatic Close Contacts of Confirmed Cases at Their Home or Non-Home Residential Settings; resources for healthcare professionals caring for COVID-19 patients; Guidance and Resources on Healthcare Supply of Personal Protective Equipment; Strategies for Optimizing the Supply of PPE; Implementing Home Care of People Not Requiring Hospitalization; Preventing COVID-19 from Spreading in Homes and Communities; and more.
Los Angeles County Department of Public HealthProvides guidance for: healthcare professionals; workplace managers; employers; businesses; adult day health centers; caregivers; congregate living; field staff; People with Mild Respiratory Infection; Residential Substance Use Settings; cleaning in group settings; and more.
Los Angeles County Department of Public Health (for Health Professionals) Provides updates on the COVID-19 situation; a LAC DPH Provider Checklist for Evaluating Patients Who May Have COVID-19; information and guidelines for patients who meet the current LAC DPH COVID-19 testing criteria; Information for Patients Managed at Home and Contacts; reporting guidelines; Infection Prevention, Including Personal Protective Equipment (PPE); Guidance for Managing COVID-19 in Long-Term Care Facilities; and more!
OpenWHOOpenWHO is WHO’s new interactive, web-based, knowledge-transfer platform offering online courses to improve the response to health emergencies. OpenWHO enables the Organization and its key partners to transfer life-saving knowledge to large numbers of frontline responders.
TRAIN Learning NetworkPowered by the Public Health Foundation (PHF), the TRAIN Learning Network brings together agencies and organizations in the public health, healthcare, and preparedness sectors to disseminate, track, and share trainings for the health workforce on a centralized training platform.

COVID-19 Testing

NameDescription
City of Los AngelesThe City of Los Angeles, in partnership with the County of Los Angeles and CORE (Community Organized Relief Effort), is providing free COVID-19 testing to ALL Los Angeles County residents, whether or not you are experiencing COVID-19 symptoms.

Priority for the same or next day testing is still given to people with symptoms, such as fever, cough, shortness of breath, chills, muscle pain, headaches, sore throat, or a new loss of sense of smell.

Testing is also prioritized for certain critical front-line workers who interact with the public while working.

Testing is by appointment only.

County of Los Angeles, COVID-19 TestingThe County of Los Angeles, in partnership with the City of Los Angeles, provides free COVID-19 testing to LA County residents. At this time, testing is prioritized for: anyone with symptoms of COVID-19; all essential workers regardless of symptoms; people who are either over 65 or have chronic underlying health conditions; people in institutional congregate living settings.

Resources in the Community

NameDescription
211 LA CountyTips for Service Providers: Has your agency altered their services due to the 2019 Novel Coronavirus? Email resource@211la.org to provide up-to-date information on how inquirers can connect with your agency!
California Association for Adult Day Services (CAADS)As the situation evolves, CAADS will continue to gather and add trusted resources to their webpage.
California Department of AgingProvides COVID-19 information and resources for older adults and people with disabilities, their caregivers and family members. The webpage also shared guidance documents for providers.
California Emergency Medical Services AuthorityThe EMS Authority provides statewide coordination and leadership for the planning, development, and implementation of local EMS systems.
Governor’s Office of Business and Economic Development (GO-Biz)Helpful information for employers, employees, and all Californians as it relates to the Coronavirus (COVID-19) pandemic. It offers: Program Impact Videos; ; Weekly Webinars; Resources for Small Businesses and Start-Ups; Stay Home Except for Essential Needs; Labor and Workforce Support for Businesses and Employees; and Business Taxes.
Internal Revenue Service (IRS)The IRS has established a special section focused on steps to help taxpayers, businesses and others affected by the coronavirus. The IRS deadline is now July 15. All taxpayers – individuals, corporations, other non-corporate filers and those who pay self-employment tax- can also defer federal income tax payments.
Labor & Workforce Development AgencyCOVID-19: Employer Resources
Los Angeles County Employer Assistance Grant FundThe County of Los Angeles is launching a $500,000 Employer Assistance Grant Fund to help LA County businesses, including nonprofits and social enterprises, affected by COVID-19. Applications will be processed on a first-come-first-served basis, and will close once 150 applications are received.
National Council of NonprofitsHelpful chart of loans available to nonprofits
Small Business Assistance (SBA)The SBA offers disaster assistance in the form of low-interest loans to businesses, renters, and homeowners located in regions affected by COVID-19. Assistance includes: Paycheck Protection Program; Economic Injury Disaster Loans and Loan Advance; SBA Debt Relief; and SBA Express Bridge Loans. Need help? Get free business counseling.
The U.S. Chamber of Commerce FoundationCoronavirus Emergency Loans Guide and Checklist for Small Businesses and Nonprofits

Helpful YouTube Channels