The Disability Information and Access Line (DIAL) is available to help people with disabilities get vaccinated and access COVID-19 tests. The DIAL’s trained staff is standing by to:
- Help find local vaccination locations
- Assist with making vaccination appointments
- Help connect to available testing options, including help with ordering free at-home test kits through the program announced by the White House on January 14.
- Connect callers to local services – such as accessible transportation – to overcome barriers to vaccination and testing.
The hotline also can provide information and resources to answer questions and address concerns about the vaccines and can connect callers to information and services that promote independent living and address fundamental needs, such as food, housing, and transportation.
DIAL accepts calls from anyone.
DIAL’s staff are trained to work with people of various communications abilities and will spend as much time as needed to ensure effective communication. DIAL also can be reached via email.
Deaf and hard-of-hearing callers using relay services can dial 888-677-1199. (People who use TTY relay can first dial 7-1-1, and then relay the 888-677-1199 number).