Caseload Ratio

Plan of Correction

May 10, 2022

Dear Westside Regional Center Community:

In a letter dated March 28, 2022, the Department of Developmental Services (DDS) found Westside Regional Center to be out of compliance with the requirements in Section 4640.6 (c) of the Welfare and Institutions (W&I) Code.  Based on the caseload ratio data submitted to DDS on February 10, 2022, Westside Regional Center did not meet the required service coordinator caseload ratios for the reporting period in two areas. This section in the law requires that regional centers maintain service coordinators­ to-client caseload ratio at or below specified averages. A copy of the letter from DDS is enclosed for reference.

For individuals served enrolled on the Home and Community-Based Services Waiver, the caseload ratio in the WRC March 2022 caseload ratio data report was 1:79 (the required caseload ratio is 1:62), for individuals served who are older than the age of three years and are not on the Home and Community­ Based Services Waiver, the caseload ratio was 1:85 (the required caseload ratio is 1:66); and for individuals served with Low or No POS dollars, the caseload ratio was NIA (the required caseload ratio is 1:40).

Section 4640.6 (f) of the W&I Code requires that a plan of correction be developed by the regional center that does not comply with the caseload ratio requirement for two consecutive reporting periods. The final plan will be developed, following input from the state council, local organizations representing clients, family members, regional center employees, service providers, and other interested parties.

Please read the attached draft caseload ratio plan of correction that I propose to send to DDS. In accordance with Section 4640.6 (f) of the W&I Code your input is requested. If you would like to provide input please submit it by e-mail to; by fax to 310-649- 2033; or through the United States Postal Services addressed to Cesar Garcia, Director of Client Services, Westside Regional Center, 5901 Green Valley Circle, Suite320, Culver City, California, 90230, ATTN: Caseload Ratio Feedback.  In order to be considered, your input must be received by WRC no later than June 25, 2022. Thank you in advance for your input in assisting us to address this matter.


Cesar Garcia

Director of Client Services

Westside Regional Center