Caseload Ratio
Plan of Correction
August 10, 2023
Dear Westside Regional Center Employees:
In a letter dated June 22, 2023, the Department of Developmental Services (DDS) found Westside Regional Center to be out of compliance with the requirements in Section 4640.6 (c) of the Welfare and Institutions (W&I) Code. Based on the caseload ratio data submitted to DDS on March 18, 2023, Westside Regional Center did not meet the required service coordinator caseload ratios for the reporting period in three areas. This section in the law requires that regional centers maintain service coordinators-to-client caseload ratio at or below specified averages. A copy of the letter from DDS is enclosed for reference.
For individuals served enrolled on the Home and Community-Based Services Waiver, the caseload ratio in the WRC March 2023 caseload ratio data report was 1:81 (the required caseload ratio is 1:62), for individuals served who are under six years old, the caseload ratio data report was 1:78 (the required caseload ratio is 1:40) and for individuals over the five years of age who are not on the Home and Community-Based Services Waiver, the caseload ratio was 1:81 (the required caseload ratio is 1:66).
Section 4640.6 (f) of the W&I Code requires that a plan of correction be developed by the regional center that does not comply with the caseload ratio requirement for two consecutive reporting periods. The final plan will be developed, following input from the state council, local organizations representing clients, family members, regional center employees, service providers, and other interested parties.
Enclosures: WRC Draft Caseload Ration Plan of Correction
Letter from DDS dated March 28, 2022
Section 4640.6 (c), (d), (e), and (F) of the W&I Code
